North American Senior Transportation Agent – Montreal

Under the supervision of the North American Transport Director (Load Brokerage), the Senior Transportation Agent will be responsible for coordinating activities related to the operations of our customers.

Main responsibilities and tasks

  • Give advice to customers on the different NAT products and services that best meet their needs
  • Buy and sell NAT services at the best price through a Brokerage division
  • Receive and acknowledge quotes and load confirmations from clients by email and phone
  • Coordinate all NAT operations and complimentary services with all partners
  • Follow-up with customers of loads, order pick-up/delivery status
  • Invoicing

Required skills

  • Minimum of 5 years of experience in a similar position
  • Technical knowledge related to North American transportation
  • Negotiating skills and salesmanship
  • Knowledge of geography, road lines and North American carriers
  • Customer-oriented and professional: answer the customer’s needs and expectations
  • Accountable, proactive, autonomous, productive, resourceful and organized
  • Ability to work in a fast pace environment
  • Team player, good communicator and good judgment
  • Proficient in computer skills

What we offer

  • Dynamic and pleasant working environment in our modern Old Montreal office
  • Metro stations nearby (Place d’Armes and OACI-Victoria Square)
  • Group insurance (medical, dental, life and disability insurance and others)
  • RRSP – Group
  • Personal days
  • Social activities (Happy hours, events, outings, etc.)
  • Gym membership
  • Professional development plan and support for continuous education

Job Type: Full-time

This offer is for our Montreal office

Use the form on the right to apply for this position.

Apply for this job

If you are interested in working in a stimulating, dynamic and growing environment where you can directly contribute to the performance of a great company, and more importantly, if you believe you can make a difference, please send us your resume today.
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