Senior Customs Specialist

Montreal Office

Under the supervision of the Director of Canadian Customs located in Québec, the Customs rater is doing the rating, classification and confirmation of customs declarations within a portfolio of assigned clients.

They ensure the proper implementation of new customers including the creation and maintenance of client profiles. They always provide a high level of customer service and acts as an expert in their department.

Full time
Montreal Office

Main responsabilities

  • Rating of customs entries (including HS classification)
  • Validate customer documentation, customs information, credit verification & billing.
  • Obtain missing information or documents required for releasing of goods
  • Communication with client, suppliers, carriers, customs and PGA
  • Provide expert advice and answer complex questions and requests from customers, colleagues, suppliers, truckers, Canadian Customs, PGA,
  • Customer implementation for Quebec and Ontario Accounts
  • Provide solutions to our customers
  • All other related tasks.

Qualifications required

  • Bilingualism French & English mandatory
  • 7 years experience minimum in HS classification
  • 10 years of experience in customs
  • High knowledge of Canadian customs laws and regulations.
  • CCS, CTCS designation an asset
  • Customer oriented: meet needs and expectations
  • Proactive and autonomous
  • Team player
  • Computer skills: MS Office Suite, IMANET an asset

What we offer

  • Modern office spaces (Crew Cafe building)
  • Proximity to public transit (Place d’Armes and Square Victoria OACI) as well as Bonaventure train and bus station
  • Working from home (alternating schedule)
  • Group insurance (medical, dental, LTD and virtual medicine)
  • Employee Assistance Program
  • Personal days (up to 5 days added to your vacation banks)
  • Flex days (2 days added to your vacation banks)
  • Social activities (Happy hours, events, outings, etc.)
  • Support for continuous education
  • Employee lounge, free coffee and snacks


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