Credit and Accounts Receivable Supervisor

Montreal Office

Axxess is a family owned and operated customs broker and international freight forwarder serving import and export companies since 1998.

Our team members make a difference through the personalized service they provide to our clients. They are competent, respectful, caring and enjoy taking on new challenges!

At Axxess, we are committed to supporting our experts in their careers. We provide you with all the tools you need to grow and share your experience with the team!

Are you interested? We are looking for our next Credit and Accounts Receivable Supervisor to join our Accounting department in Montreal.

Full Time
Montreal Office

Your main duties will be to:

For each file under his responsibility

  • Manage credit investigations
  • Collect relevant information
  • Manage follow-ups with clients and internal business partners regarding overdue accounts and collect amounts owed by clients
  • Coordinate arrangements with customers
  • Proceed to stop services for non-paying customers
  • Refer files requiring external collection to the VP Finance


As a supervisor for the Accounts Receivable Division

  • Supervise the Accounts Receivable team (absences, evaluation, training and follow-up)
  • Advise Accounts Receivable and Collections Officers in the handling of delinquent collections cases
  • Negotiate the collection of the most complex files of the Division, in support of the agents
  • Refer problematic files requiring external collection to the VP Finance


In addition, the incumbent is called upon to :

  • Support the VP Finance in any other project
  • Perform any other related tasks.
  • Develop and establish performance indicators for the department and the organization

The profile we are looking for:

  • Bilingual English-French required to speak with our colleagues and clients located in Ontario and in the USA.
  • At least 5 years of experience in similar functions and management
  • Bachelor’s degree in accounting administration or technical accounting
  • Team player
  • Problem solving oriented
  • Excellent ability to communicate with customers
  • Good judgment, negotiation skills, research of best practices and continuous improvement.

You will enjoy new benefits such as:

  • Proximity to public transit (Lucien L’Allier) as well as Bonaventure train and bus station
  • Work at the office and at home 2 days per week
  • Employee Assistance Program
  • Group RSSP with employer participation
  • Group insurance (medical, dental, life and disability as well as virtual medicine)
  • Personal days (up to 7 days added to your vacation banks)
  • Social activities (Happy hours, events, outings, etc.)
  • Support for continuous education
  • Free coffee and snacks’


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