Ocean Import Agent

Quebec Office

Under the supervision of the Ocean Import Supervisor, the Agent will be responsible for coordinating activities related to the operations of our customers.

Quebec Office

Main Responsibilities and Tasks

  • Transmit required documentation related to the arrival of containers to all suppliers and customers
  • Communicate with ocean lines to ensure the release of cargo
  • Follow-up with agents
  • Review and approve invoices
  • Perform document management (collection of information from agents and customers, classification, consolidation management)
  • Assist ocean import team
  • Customer services (customer satisfaction management and customer expectations)
  • All other related tasks

Required skills

  • Bilingualism ( English and French)
  • 2 to 3 years of experience in a similar position
  • Technical knowledge related to ocean transportation import/export (an asset)
  • Experience in a supervisory role (an asset)
  • College degree in transportation and logistics, certification (an asset)
  • Proficient in computer skills, knowledge MS Office
  • Customer-oriented and professional: answer the customer’s needs and expectations
  • Accountable, proactive, autonomous, productive, resourceful and organized
  • Team player, good communicator and good judgment
  • Ability to learn quickly

What we offer

  • Dynamic and pleasant working environment
  • Working from home and from the office
  • Free parking
  • Group insurance (medical, dental, life and disability as well as virtual medicine)
  • Group RRSP with contribution of the employer
  • Employee Assistance Program
  • Personal days (up to 7 days added to your vacation bank)
  • Social activities (Social club, happy hours, events, outings, etc.)
  • Coffee and snacks at your disposition at all times
  • Support for continuous education


Send us your online application via the form below!

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