Senior Customs Agent

Drummondville Office

The Customs Agent is responsible for opening transactions, preparing entries. The person will be responsible for communicating with customers in order to obtain the information required for customs clearance. In addition, the person will collaborate with team members to support them in their daily activities.

Full Time, permanent
Drummondville Office

Main responsabilities

  • Track & trace all shipments
  • Complete customs transactions according to his access and responsibilities
  • Process shipments from the DMS system as needed
  • Identify missing information and/or documents and communicate with the appropriate parties (CRS, CIS)
  • Ensure proper document management in the various files
  • Work as a team with the various departments
  • Take care of paper entries
  • All other related tasks

Qualifications required

  • Good knowledge of Office, ITMR, DMS software
  • 5 years of experience, an advantage
  • Customer orientation
  • Ability to work in a team
  • Professional communication skills, both oral and written
  • Positive attitude
  • Responsible
  • Rigorous in his work, organized
  • Attentive and conscientious
  • Attention to detail
  • Precision and accuracy
  • Speed of execution according to the criteria related to the position

What we offer

  • Free parking
  • Working from home (alternating schedule)
  • Group insurance (medical, dental, LTD and virtual medecine)
  • Employee Assistance Program
  • Group insurance (medical, dental, life and disability as well as virtual medicine)
  • Personal days (up to 7 days added to your vacation banks)
  • Social activities (Happy hours, events, outings, etc.)
  • Support for continuous education
  • Employee lounge, free coffee and snacks


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