Transportation Supervisor

Montreal Office

Reporting to the Director of Transportation, the Transportation Supervisor ensures the smooth running of the transportation department and its various branches (marine, air, pricing). He/she ensures the execution of processes that bring together internal and external stakeholders and sees to it that they run smoothly in order to provide outstanding customer service.

Thanks to his extensive knowledge in the transportation field, he knows how to maintain a healthy management of operations and thus create an environment conducive to the well-being and development of employees.

Full time
Montreal Office

Main Responsibilities and Tasks

  • Supervise the tasks and performance of team members
  • Supervise the quality of work and verify the integrity of the company’s data
  • Train new team members on company standards, customer service and tasks
  • Strictly adheres to deadlines by communicating expectations to team members
  • Connect with customers and develop strong relationships to ensure customer retention.
  • Create an atmosphere focused on a superior customer service culture.
  • Maintains a strong working knowledge of the company’s industry and sector
  • Provide technical support and information to team members.

Required skills

  • Bilingual English-French
  • Minimum of 5 years experience in a similar role
  • Good stress management skills
  • Ability to manage a high volume of files on a daily basis
  • Focused on problem solving
  • Autonomous and resourceful
  • CIFFA or other certification in logistics

What we offer

  • Possibility of alternating face-to-face and telecommuting work
  • Modern office spaces (Crew Cafe building)
  • Proximity to public transit (Place d’Armes, Square Victoria OACI, Bonaventure train and bus station)
  • Group insurance (including medical, dental, life, long term disability and telemedicine)
  • Group RRSP with employer participation
  • Employee assistance program
  • Personal days (up to 7 days added to your vacation bank)
  • Social activities (social club, happy hour, events, outings, etc.)
  • All-you-can-eat coffee and a well-stocked pantry
  • Support for continuing education


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