The Canadian Government announced that as of November 21, 2020, air travellers whose final destination is Canada will be required to submit information electronically through ArriveCAN before they board their flight.
All travellers are required to provide specific information upon and after entry into Canada. This includes travel and contact information, quarantine plan (unless exempted under conditions set out in the Mandatory Isolation Order), and COVID-19 symptom self-assessment.
ArriveCAN is an app, and a web portal, introduced in April 2020 to help travellers provide their detailed information to Customs.
Starting November 21 travellers must be ready to show their ArriveCAN receipt when seeking entry into Canada; a border services officer will verify that they have submitted their information digitally.
Travellers who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to $1,000 fine. Exceptions will be made for those unable to submit documents electronically due to personal circumstances, such as disability or inadequate infrastructure.
Travellers entering Canada by land or marine modes are strongly encouraged to continue using ArriveCAN by downloading the mobile app or signing in online to provide the mandatory information before they arrive to avoid additional delays for public health questioning and to limit points of contact at the border. Travellers can show their ArriveCAN receipt to a border services officer when seeking entry into Canada.< Return