Delays and backlogs are expected across the air cargo industry, following the Microsoft IT outage.<\/p>\n
Scan Global Logistics said that the CrowdStrike outage \u201cmay cause bottlenecks and delays with several of our airline partners in the coming days. SGL systems are not affected by the issues.\u201d<\/p>\n
It added that although affected company CrowdStrike has identified and applied a fix to the issue, \u201cairlines and airports worldwide are reporting disruptions and flight cancellations. We are working with high focus to avoid impacts to your shipments as much as possible.\u201d<\/p>\n
Several carriers said they have been \u201cseverely\u201d affected by the issue.<\/p>\n
AF-KLM Cargo said the impact was significant. A spokesperson told\u00a0The Loadstar<\/em>: \u201cThe\u00a0impact on our operations is severe, both in Charles de Gaulle and Amsterdam airports.<\/p>\n \u201cContingency processes are active. Lots of systems are down, even staff laptops are not working.<\/p>\n \u201cWe are taking mitigating measures to handle the current situation and the consequential future effects.<\/p>\n \u201cIt will mean delays and even cancellations. It is a worldwide Windows-related issue, and we have no idea how long it will take to resolve.<\/p>\n \u201cThe measures [we are taking] are focusing on how to handle the most urgent shipments and how to manage the backlog that will develop.\u201d<\/p>\n Lufthansa Cargo too said it was a \u201cvery dynamic situation\u201d.<\/p>\n \u201cDue to an IT malfunction, there are currently disruptions in global air traffic. Lufthansa Cargo is one of the many airlines affected.<\/p>\n \u201cThe technical disruptions have mostly been resolved and operations at our hubs are returning to normal. Many of Lufthansa Cargo\u2019s global system partners were also confronted with significant disruptions. As a result, there may still be individual delays or rebookings in the transport of shipments.<\/p>\n \u201cThe handling processes at Lufthansa Cargo\u2019s hubs in Frankfurt and Munich were amongst others to be heavily affected.<\/p>\n \u201cWe are constantly monitoring and discussing the dynamic situation with our system partners with the aim of continuing to offer our customers stable solutions for the transportation of their freight.\u201d<\/p>\n American Airlines Cargo, one of the three major US airlines reportedly hit, said in a statement that a \u201ctechnical issue impacted multiple carriers, including American. As of 5am ET we have been able to safely re-establish our operation.\u201d<\/p>\n