Customs Import Specialist

Montreal, Quebec, Trois-Rivières or Lacolle Office

Axxess is a family owned and operated customs broker and international freight forwarder serving import and export companies since 1998.

Our team members make a difference through the personalized service they provide to our clients. They are competent, respectful, caring and enjoy taking on new challenges!

At Axxess, we are committed to supporting our experts in their careers. We provide you with all the tools you need to grow and share your experience with the team!

Are you interested? We are looking for our next Customs Import Specialist to join our Customs department in Montreal, Quebec, Trois-Rivières or Lacolle.

Full time - Monday to Friday from 8:30 am to 5pm
Montreal, Quebec, Trois-Rivières or Lacolle Office

Your main duties will be to:

  • Participate in the implementation of new Quebec and Ontario clients in collaboration with the sales department
  • Open customer files, enter data, validate information, verify credit and do the billing
  • Obtain required information or documents from customers, suppliers, carriers, customs and other offices
  • Identify profile changes and inform the senior evaluator
  • Communicate regularly, answering questions from customers, carriers, customs and other offices
  • Follow up with clients and carriers
  • Answer customer phone calls
  • Work as a team with all departments
  • Other related duties

The profile we are looking for:

  • 2 to 5 years experience in a senior underwriting position
  • Bilingual in French and English, so you can communicate with your colleagues and customers across North America.
  • Mastery of Canadian customs laws and regulations.
  • CCS designation
  • Mastery of the Harmonized Commodity Description and Coding System
  • Customer oriented: meet needs and expectations
  • Proactive, autonomous, productive, resourceful and organized
  • Team player, good communicator, good judgment, leadership
  • Ability to work under pressure and manage different projects
  • Computer skills: MS Office Suite, IMANET an asset

You will enjoy new benefits such as:

  • Working from home (alternating schedule)
  • Group insurance (medical, dental, LTD and virtual medecine)
  • Employee Assistance Program
  • Group insurance (medical, dental, life and disability as well as virtual medicine)
  • Personal days (up to 7 days added to your vacation banks)
  • Social activities (Happy hours, events, outings, etc.)
  • Support for continuous education
  • Employee lounge, free coffee and snacks


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