Customs Import Specialist

Quebec Office

Under the supervision of the Director of Canadian Customs, the Customs Import Specialist classifies and confirms customs declarations within a portfolio of assigned clients. They ensure the proper implementation of new clients including the creation and maintenance of client profiles. They always provide a high level of customer service and acts as an expert in their department.

Full time - Monday to Friday from 8:30 am to 5pm
Quebec Office

Main responsabilities

  • Rating of customs entries (including HS classification)
  • Validate customer documentation, customs information, credit verification & billing.
  • Obtain missing information or documents required for releasing of goods
  • Communication with client, suppliers, carriers, customs and PGA
  • Provide expert advice and answer complex questions and requests from customers, colleagues, suppliers, truckers, Canadian Customs, PGA,
  • Customer implementation for Quebec and Ontario Accounts
  • Provide solutions to our customers
  • All other related tasks.

Qualifications required

  • 2 to 5 years experience in a senior underwriting position
  • Bilingual (French/English)
  • Mastery of Canadian customs laws and regulations.
  • CCS designation
  • Mastery of the Harmonized Commodity Description and Coding System
  • Customer oriented: meet needs and expectations
  • Proactive, autonomous, productive, resourceful and organized
  • Team player, good communicator, good judgment, leadership
  • Ability to work under pressure and manage different projects
  • Computer skills: MS Office Suite, IMANET an asset

What we offer

  • Working from home (alternating schedule)
  • Group insurance (medical, dental, LTD and virtual medecine)
  • Employee Assistance Program
  • Group insurance (medical, dental, life and disability as well as virtual medicine)
  • Personal days (up to 7 days added to your vacation banks)
  • Social activities (Happy hours, events, outings, etc.)
  • Support for continuous education
  • Employee lounge, free coffee and snacks
  • On-site parking


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