21 January 2022
Canadian Custom Brokerage

CARM – CBSA Assessment and Revenue Management

Entry into force : May 13th 2024

Register before :


Updated 11/01/2024

The CBSA Assessment and Revenue Management (CARM) program is a governmental initiative that will transform the collection of duties and taxes for goods imported into Canada.

Release 1 of the CARM Client Portal currently in effect allows importers, customs brokers and trade consultants, among others, to view their transactions and account statements.

Release 2 of the CARM Client Portal introduces significant changes to the requirements for importers to post financial security prior to the importation of goods into Canada using a surety bond or cash security.

To obtain your bond, please contact your Axxess representative or send an email to infocarm_gcra@axxessintl.com.

For more details on financial security, please see Release Prior to Payment (RPP)

Learn more about the Features and benefits of the CBSA Assessment and Revenue Management initiative and how to get prepared

CARM Release 2: May 2024

Stay informed!

CBSA Webinars

Registering Your Small / Medium Business on the CARM Client Portal

The CBSA’s Assessment and Revenue Management (CARM) team is excited to offer a new series of shorter webinars dedicated to helping small and medium businesses understand how CARM may affect them while guiding them through the steps required to register on the CARM Client Portal.

Registration is required for these webinars. Please register using the link that corresponds to your preferred date/time.

Webinar Registration – Registering Your Small /  Medium Business on the CARM Client Portal


Tuesday, March 19th, 2024

1:00pm – 2:00pm EST





Tuesday, March 19th, 2024

3:00pm – 4:00pm EST



What You Need to Know with CARM Release 2 Webinar

These webinars will focus on the key changes to understand and prepare prior to Release 2 of the CARM Client Portal.

Registration is required for these webinars. Please register using the link that corresponds to your preferred date/time.

Webinar Registration – What You Need to Know with CARM Release 2 Webinar




Tuesday, March 26th, 2024


1:00pm – 2:30pm EST






Tuesday, March 26th, 2024

3:00pm – 4:30pm EST



Open Mic Sessions

Open Mic Sessions are an open forum where TCPs can attend to ask questions in English or French on topics covered in any of the webinars.

Webinar Registration – Open Mic



Wednesday, March 27th, 2024


2:00pm – 3:00pm EST



Question and Answers

CARM Client Portal

  • Configure your user account on the CARM customer portal
  • Create your business account on the portal and delegate!
  • Talk to your customs broker to get a bond.

For details, visit the CBSA website

The CARM Client Portal will provide trade chain partners with the ability to view information about their accounts, make payments, to view the status of their declarations.  It is intended to replace paper and manual processes and to provide transparency to trade chain partners.

Yes, all companies having a commercial relationship with the CBSA are required to create an account in the CARM client portal before the implementation of Release 2.

Login information for the CARM Client Portal can be found here.

You will be able to view your declaration data upon the implementation of CARM release 2.

You can obtain a business number through the Canada Revenue Agency

For more information see Canada Revenue Agency 

No, it is very important to contact your customs broker before changing your current process for paying duties and taxes on your imports into Canada to avoid any duplicate payments.

You must be registered to the CARM portal, to grant the necessary authorizations for your customs broker to file your customs declarations in CARM Release 2. Without these authorizations, your shipments will not be able to be customs cleared.

Delegation of authority

Delegation of authority functionality will be introduced with Release 1 for importers and customs brokers.

Business Account Managers should be an active operational user, and not necessarily the owner of the company. Furthermore, it is strongly encouraged to assigned multiple Business Account Managers.

You will be able to manage access to your portal account by assigning specific roles to users, with the additional ability to set visibility rules to control how much information a third-party service provider can see

Without delegation to your customs broker, he will not be able to make customs declarations on your behalf.

Financial Security, Canadian Customs Bond

Simply put, a surety bond is a credit instrument. This guarantees the payment of duties and taxes to the government when you import goods into Canada.

In the industry, they are often simply referred to as a “Bond”.

The insurance company undertakes to pay in the event of non-compliance by the importer with its obligations.

You can buy your bond directly from a surety company, but the easiest way is through Axxess, your customs broker.

Please contact your Axxess representative for more details or email infocarm_gcra@axxessintl.com

For Release 2, the importer must post security using one of the following two options to be eligible for Release Before Payment (MAP):

  • a surety bond for 50% of their highest monthly accounts receivable with a minimum bond of $25,000; or
  • a cash security for 100% of their highest monthly accounts receivable


Highest monthly accounts receivable period is the 12-month period between July 25 of the previous year to July 24 of the current year.

To determine the amount of customs bond required, call us! Axxess will review the transactions for your imported products and can determine the amount of bond required based on your import history.

Benefits of using the Importer’s Direct Security (Direct Security) option include a monthly payment covering the full amount of your duty and GST on your government account statement.

On the 25th day of each month, you will receive a duty and GST payable report by email. Payment is due directly to the Canada Border Services Agency on the last business day of the month.

Payment must be made through online banking with your financial institution.

This bond also avoids having to deposit a cash security deposit or certified checks with the CBSA to receive the release before the payment of the duties, tax liens on your imports into Canada.

Please call your Axxess representative or email infocarm_gcra@axxessintl.com and we will contact you to begin the process.

All importers will be required to post security to participate in the Release Prior to Payment (RPP) program and will no longer be able to use their customs broker’s security.

Not having a financial guarantee for your company before the entry into force of version 2 could lead to delays at the border and/or the refusal of your goods in Canada.

Source: CBSA (January 2022)

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