May 27, 2026
Air Canada and Unifor reach tentative collective agreement
Air Canada announced it has reached a tentative collective agreement with Unifor, representing approximately 6,000 contact centre, customer relations, concierge, airport in-terminal and customer journey management employees at Air Canada.
The tentative agreement recognizes the contributions and professionalism of Air Canada's frontline airport and customer service agents, while providing a framework for the future growth of the airline.
Terms of the new agreement will remain confidential pending a ratification vote by the membership, expected to be completed over the next month, and approval by the Air Canada Board of Directors.
Unifor's ratification meetings are scheduled June 1 to 12 at locations across Canada.
Source: Air Canada