Transpacific Ocean Carriers Hope to Regain Trust of Shippers Burned During Pandemic Supercycle

Ocean carriers attending the S&P Global TPM conference last week owned up to mistakes over the past two years and are jockeying to rekindle relationships with shippers.

“Being back in front of the customer is the number-one priority for us right now,” said Peter Levesque, new president of CMA CGM in North America.

Levesque told the audience “a lot of things went wrong” with carrier-shipper relationships, but he suggested it was now time to “draw a line and learn from those mistakes.”

Read more in an article from gCaptain.