Customs Release Specialist

Lacolle Office

Axxess is a family owned and operated customs broker and international freight forwarder serving import and export companies since 1998.

Our team members make a difference through the personalized service they provide to our clients. They are competent, respectful, caring and enjoy taking on new challenges!

At Axxess, we are committed to supporting our experts in their careers. We provide you with all the tools you need to grow and share your experience with the team!

Are you interested? We are looking for our next Customs Release Specialist to join our Customs department in Lacolle.

Full time
Lacolle Office

Your main duties will be to:

  • Complete management of the opening of a client file;
  • Proceed with the release and confirmation of customs files in a compliant way;
  • Obtain information or documents required from the customers, suppliers, transporters, customs and other Axxess offices;
  • Identify changes to profiles and inform intermediate or senior rater;
  • Communicate regularly, efficiently & answer questions from customers, truckers, customs and other offices;
  • Follow up proactively with clients and carriers and update files to ensure effective follow-up.

The profile we are looking for:

  • English and French mandatory to speak with your colleagues and clients across North America
  • High school diploma
  • 5 years of experience or more in customs
  • CCS, CTCS certification
  • High knowledge of Canadian customs release process.
  • Knowledge of Imanet system, Excel and Microsoft Office.

You will enjoy new benefits such as:

  • Work at the office and at home 2 days per week
  • Employee Assistance Program
  • Group RRSP with employer participation
  • Group insurance (medical, dental, life and disability as well as virtual medicine)
  • Personal days (up to 7 days added to your vacation banks)
  • Social activities (Happy hours, events, outings, etc.)
  • Support for continuous education
  • Free coffee and snacks
  • Parking on site


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